ITIL v3 Intermediate Exams: Change in Pass Score

Summary
The Examination Panel for ITIL v3 has determined that the pass score for the ITIL v3 Intermediate exams will be 70% (28 out of 40), not 65% as previously published.

Exam Details
The exams consist of eight multiple-choice, scenario-based and gradient-scored questions.
Each question will have four possible answer options:
- One option is correct and will receive 5 marks
- One option is partially correct and will receive 3 marks
- One option is the least correct and will receive 1 mark
- One option is incorrect and will receive 0 marks
Candidates have 90 minutes to take the exam in one's native language. Candidates sitting the exam in a language other than their first language have 120 minutes and use of a dictionary.
Candidates must possess the ITIL v3 Foundation or v2-v3 Foundation Bridge Certificate and must have completed an accredited training course to take the exam.
The exams are supervised and closed book.
The distinction score will be agreed upon following Stage 2 of the Pilot Exams

Affected Courses
The change in the pass score affects the following courses:
991: ITIL® v3 Intermediate Qualification: Service Operation
992: ITIL ® v3 Intermediate Qualification: Service Transition
993: ITIL ® v3 Intermediate Qualification: Service Design
994: ITIL ® v3 Intermediate Qualification: Continual Service Improvement
995: ITIL® v3 Intermediate Qualification: Operational Support and Analysis
996: ITIL® v3 Intermediate Qualification: Release, Control and Validation
997: ITIL® v3 Intermediate Qualification: Planning, Protection and Optimization
998: ITIL® v3 Intermediate Qualification: Service Offerings and Agreement